SFS Policy Page
Guarantee and Refund Policy
For live events
If after you have experienced the first day of our course and you are not 100% happy, for whatever reason, we will refund your fee less any portion which has been deemed non refundable in writing at the time of your enrolling in your given course or training.
We are more than comfortable making this guarantee because of the feedback we get from participants. We understand this and trust this takes the risk out of your decision.
We are more than comfortable making this guarantee because of the feedback we get from participants. We understand this and trust this takes the risk out of your decision.
Online Courses, Programs or Memberships
Our Guarantee
We guarantee your satisfaction – if you are unhappy with the value you receive in this course – please contact us directly to discuss your issues and we will do everything possible to assist you.
We do not offer a refund policy on our online courses or programs or memberships as you receive not only all course notes and tuition materials but you also receive direct access to public or practitioner level sounds upon purchase.
With Practitioner Training programs you will receive all of the practitioner level sounds for download upon purchase and therefore are not eligible for a refund.
Practitioner level students must pass a practitioner level quiz with a minimum pass rate of 75% in order to be issued a practitioner certificate from Sounds From Source Academy.
We do not offer a refund policy on our online courses or programs or memberships as you receive not only all course notes and tuition materials but you also receive direct access to public or practitioner level sounds upon purchase.
With Practitioner Training programs you will receive all of the practitioner level sounds for download upon purchase and therefore are not eligible for a refund.
Practitioner level students must pass a practitioner level quiz with a minimum pass rate of 75% in order to be issued a practitioner certificate from Sounds From Source Academy.
Grievances Policy
What is a grievance – a written statement of a complaint over something believed to be wrong or unfair.
We ask that any grievances be sent to info@soundsfromsource.com
Each grievance will be considered on a case by case basis until a satisfactory solution is reached for all concerned.
We ask that any grievances be sent to info@soundsfromsource.com
Each grievance will be considered on a case by case basis until a satisfactory solution is reached for all concerned.
Duty of Care Policy
What is duty of care – a requirement that a person act toward others and the public with watchfulness, attention, caution and prudence that a reasonable person in the circumstances would. If a person’s actions do not meet this standard of care, then Sounds From Source may dissipate the energy within the Sounds to protect the energies of the end client.
Our duty of care is three fold.
We have been told by Sounds From Source metaphysical tools in being ‘in being in a pure state, are not and cannot be bent, manipulated, controlled, used for subversion action or ‘fractured out of their original context.’
We are also told to look at how sound travels, not in waves as we had described previously. It penetrates and disperses (a wide ranging frequency) and it reverberates.
Although we hold a duty of care to our practitioners and our teaching facilitators, they also have a duty of care themselves to keep their energy and premises energetically clean and be aware of what other energies they are using within a healing session, such as energies or techniques which are not part of the Sounds From Source modality.
To this end it is not the responsibility of Sounds From Source to repair any damage, or be held accountable, when such actions have not been carefully thought out or executed in a manner which is safe and for the highest good of both the client and the practitioner.
Our duty of care is three fold.
- We have a duty of care to Sounds From Source – the collective intelligence which is aeons old from whom we receive information and knowledge and the spiritually based metaphysical tools that we offer to world at large.
- We have a duty of care to the practitioners and teaching facilitators whom we train. If a person’s actions do not meet this standard of care, then Sounds From Source may dissipate the energy within the Sounds to protect the energies of the end client.
- We also have an overview duty of care to the clients who connect with the metaphysical spiritual tools from Sounds From Source.
We have been told by Sounds From Source metaphysical tools in being ‘in being in a pure state, are not and cannot be bent, manipulated, controlled, used for subversion action or ‘fractured out of their original context.’
We are also told to look at how sound travels, not in waves as we had described previously. It penetrates and disperses (a wide ranging frequency) and it reverberates.
Although we hold a duty of care to our practitioners and our teaching facilitators, they also have a duty of care themselves to keep their energy and premises energetically clean and be aware of what other energies they are using within a healing session, such as energies or techniques which are not part of the Sounds From Source modality.
To this end it is not the responsibility of Sounds From Source to repair any damage, or be held accountable, when such actions have not been carefully thought out or executed in a manner which is safe and for the highest good of both the client and the practitioner.